Frequently Asked Questions

Find answers to common questions about iFamily app

Circles Management

How do I create circles?

Circles are used to view real-time location of your friends and family. Your first circle is created automatically after signup. To create additional circles:

  1. Tap Circles
  2. Tap +
  3. Choose Create new circle
  4. Enter a name and select a color
  5. Tap Done

Note: Creating unlimited circles requires a Premium subscription.

How do I add members to a circle?

To invite someone to your circle:

  1. Tap Circles and swipe up
  2. Select your circle
  3. Tap Add members
  4. Tap Send code
  5. Share the invitation code

How do I join a circle?

With an invitation code:

  1. Tap Circles and swipe up
  2. Tap +
  3. Choose Join circle
  4. Enter the invitation code

App Features

How do I add places?

  1. Tap Places and swipe up
  2. Select a preset or tap Add new place
  3. Enter place details
  4. Adjust notification zone
  5. Select an icon
  6. Tap Done

How do I use Child Mode?

Child Mode prevents logging out and disabling location sharing. To enable:

  1. Go to Settings > Child Mode
  2. Invite child to circle
  3. Enable Child Mode on child's device
  4. Select circle owner as administrator

Account Management

How do I edit my profile?

To change profile details:

  1. Go to Settings
  2. Tap your profile name
  3. Edit name or photo
  4. Tap Done

How do I delete my account?

  1. Go to Settings
  2. Tap your profile name
  3. Tap Delete account > Delete

Note: This will permanently remove all your circles and data.